Contents
Quick Summary
- We collect only what we need
- We never sell your data
- All data is encrypted in transit
- You can request deletion any time
- 18+ players only
01Who We Are
DedeBet ("dedebet", "we", "us", "our") operates the online gaming and sports betting platform accessible at dedebet.best. This Privacy Policy describes how dedebet collects, uses, stores and protects the personal data of its registered players and website visitors, with particular relevance to players based in Pakistan.
This policy applies to all services offered on dedebet — including sports betting, casino games, crash games, virtual sports, Aviator, Andar Bahar, Roulette and all promotional programmes. By registering an account or using the dedebet platform in any capacity, you confirm that you have read and understood this Privacy Policy.
We take our responsibility as a data controller seriously. We collect only the personal data we genuinely need to operate your account, process your transactions and keep the platform safe and compliant. We do not collect data for the sake of it, and we do not sell your data to unrelated third parties — full stop.
Data contact: For any privacy-related question, request or complaint, write to us at support@dedebet.best. We respond to all privacy enquiries within 5 business days.
02Data We Collect
DedeBet collects different categories of personal data depending on how you interact with the platform. Below is a complete breakdown of the data categories we collect and what falls within each category.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, gender | At registration and KYC verification |
| Contact Data | Mobile number, email address, city/province | At registration |
| Financial Data | Easypaisa/JazzCash wallet numbers, IBFT account details, card last four digits | On deposit or withdrawal |
| Transaction Data | Deposit amounts, withdrawal history, bet records, bonus usage | Throughout account use |
| Technical Data | IP address, device type, browser version, operating system | On every platform visit |
| Usage Data | Pages visited, games played, session duration, click patterns | Throughout platform use |
| Communications Data | Support chat transcripts, email correspondence | When you contact dedebet |
| Verification Documents | CNIC copy, utility bill, payment method screenshots | During KYC verification |
DedeBet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data or health information unless specifically required for responsible gaming or legal compliance purposes and only with your explicit consent where required.
03How We Collect Your Data
Dedebet collects personal data through the following channels:
- Direct interactions: Information you provide when registering your dedebet account, making deposits, requesting withdrawals, contacting our support team or responding to promotional surveys.
- Automated technologies: As you use the dedebet platform, we automatically collect technical and usage data through cookies, server logs and analytics tools. This includes your IP address, device identifiers, browser type and the pages you visit.
- Payment processors: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, our payment partners share transaction confirmation data with dedebet to update your account balance.
- Identity verification services: Where dedebet uses a third-party KYC provider to verify your identity, that provider may return verified identity data to us.
- Fraud prevention tools: Dedebet uses device fingerprinting and behavioural analytics tools to detect and prevent fraud. These tools may collect technical data passively as you use the platform.
We do not purchase personal data from data brokers or marketing list providers. All data collected by dedebet is provided directly by you or generated by your use of the platform.
04Why We Use Your Data
DedeBet uses the personal data we hold about you for the following specific purposes — nothing more.
- Account management: To create and manage your dedebet player account, authenticate your login and process account changes you request.
- Payment processing: To process your deposits and withdrawals accurately and quickly via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard, all in PKR.
- Identity verification (KYC): To verify your identity and age in compliance with our obligations as an online gaming platform. All players must be 18 or older to use dedebet.
- Customer support: To respond to your support requests, complaints and account queries effectively and on time.
- Responsible gaming: To monitor gaming behaviour and implement responsible gaming tools where needed — including deposit limits, self-exclusion and player protection measures.
- Fraud prevention and security: To detect and prevent fraud, account takeover, money laundering and other illegal activity on the dedebet platform.
- Platform improvement: To understand how players use dedebet and to continuously improve the platform experience, game selection and promotional offerings.
- Marketing communications: To send promotional offers, bonus notifications and platform updates — but only if you have opted in to receive such communications. You can opt out at any time.
- Legal compliance: To comply with applicable legal obligations, regulatory requirements and to respond to lawful requests from authorities.
DedeBet never uses your personal data to make automated decisions that have significant legal effects on you — such as permanent account bans — without human review.
05Legal Basis for Processing
Dedebet processes your personal data on one or more of the following legal grounds depending on the purpose of processing:
- Contract performance: Processing necessary to provide you with the dedebet service you signed up for — account management, payment processing and game access.
- Legal obligation: Processing required to comply with applicable law — including identity verification, fraud reporting and responsible gaming compliance.
- Legitimate interests: Processing for purposes that are in our legitimate business interests and not overridden by your rights — including fraud prevention, platform security and service improvement.
- Consent: Where we process data for marketing communications or optional analytics, we do so based on your explicit consent, which you can withdraw at any time.
06Sharing Your Data
DedeBet does not sell, rent or trade your personal data to unrelated third parties. We may share your data with the following categories of trusted partners and service providers, and only to the extent necessary for the stated purpose:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card networks — to process your PKR deposits and withdrawals.
- Identity verification providers: KYC service providers who assist dedebet in verifying player identity and age.
- Game providers: Third-party game studios — such as Spribe (Aviator) and other certified providers — receive limited session data necessary to operate their games within the dedebet platform.
- Fraud prevention tools: Analytics and device intelligence partners who help dedebet detect fraudulent activity and protect player accounts.
- IT infrastructure providers: Cloud hosting and database service providers who store dedebet platform data securely.
- Legal and regulatory authorities: Where required by applicable law or a valid legal order, dedebet may disclose your personal data to relevant authorities.
All third-party partners engaged by dedebet are contractually bound to process player data only for the purposes specified by dedebet and to maintain appropriate security standards. Dedebet does not permit third parties to use your data for their own marketing purposes.
If you receive an unsolicited communication claiming to be from dedebet that asks for your password or financial details, please report it to us immediately — this would not be from us.
07Data Retention
DedeBet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected. The following general retention guidelines apply:
- Active accounts: All player data is retained for the duration of your active registration on dedebet.
- Closed accounts: Following account closure, dedebet retains player identity data, transaction records and KYC documentation for a minimum of 5 years to comply with our legal obligations relating to anti-money laundering and responsible gaming.
- Support communications: Chat and email records are retained for 3 years from the date of the last interaction.
- Technical and usage logs: IP address and session logs are retained for up to 12 months for security and fraud prevention purposes.
- Marketing data: If you have opted in to receive marketing communications, your preferences are retained until you withdraw consent.
When your data is no longer required, dedebet securely deletes or anonymises it so that it can no longer be associated with you.
08Cookies & Tracking Technologies
Dedebet uses cookies and similar tracking technologies on its platform to deliver essential functionality, understand how the platform is used and improve your experience. A cookie is a small text file placed on your device when you visit the platform.
You can control cookie preferences through your browser settings. Please note that disabling essential cookies will prevent some or all of the dedebet platform from working correctly. Analytics and marketing cookies can be disabled without affecting core platform functionality.
09Data Security
DedeBet takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure.
The security measures in place on the dedebet platform include:
- TLS encryption: All data transmitted between your device and the dedebet platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
- Encrypted data storage: Sensitive data — including identity documents, financial details and passwords — is stored in encrypted form at rest.
- Access controls: Access to player data within dedebet is restricted on a strict need-to-know basis. Staff are authorised only to access the data necessary for their role.
- Security monitoring: Dedebet maintains continuous monitoring of its systems for signs of intrusion, unauthorised access or data anomalies.
- Regular security assessments: Dedebet conducts periodic security reviews and penetration testing of its infrastructure.
Despite these measures, no online platform can guarantee 100% data security. In the event of a data breach that poses a risk to your rights, dedebet will notify affected players promptly and take all reasonable steps to contain and remediate the breach.
You also play an important role in keeping your dedebet account secure. Use a strong, unique password, do not share your login details with anyone and enable two-factor authentication if available on your account.
10Your Rights
As a player on dedebet, you have the following rights in relation to your personal data. To exercise any of these rights, contact the dedebet support team at support@dedebet.best. Requests are processed within 30 days.
Right of Access
You have the right to request a copy of the personal data that dedebet holds about you. We will provide this in a clear, readable format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
Right to Erasure
In certain circumstances you can request that dedebet delete your personal data. Note that we may need to retain some data for legal compliance even after account closure.
Right to Restrict Processing
You can ask dedebet to restrict how we process your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Right to Portability
You have the right to receive a copy of your personal data in a machine-readable format so that you can transfer it to another service provider if you wish.
Right to Object
You can object to dedebet processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
11Children's Privacy
DedeBet is strictly an adult platform. No person under the age of 18 years is permitted to register an account or use any service on dedebet. We do not knowingly collect personal data from anyone under 18.
If dedebet discovers or is notified that a registered player is under 18, the account will be immediately suspended, all winnings will be voided, deposits will be returned minus any bonuses claimed, and the player's data will be deleted as soon as the investigation and refund process allows.
Parents and guardians who believe their child may have accessed dedebet without authorisation should contact us immediately at support@dedebet.best. We take these reports seriously and act on them promptly.
Dedebet recommends that parents use parental control software to restrict children's access to online gaming platforms. Several free tools are available for Pakistani mobile users that can help block access to age-restricted content.
12Third-Party Links
The dedebet platform may from time to time contain references to third-party services — such as game providers or payment wallets. Clicking on links to those services may take you to platforms operated by third parties that have their own privacy policies.
DedeBet is not responsible for the privacy practices of third-party platforms. We recommend that you read the privacy policy of any third-party service before providing them with your personal data. The inclusion of a third-party service on dedebet does not constitute an endorsement of that service's privacy practices.
13Changes to This Privacy Policy
DedeBet reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal obligations or platform features. The date of the most recent revision is shown at the top of this page.
Where we make material changes to this Privacy Policy — for example, changes that affect how your data is used or your rights — we will notify registered players by email or by displaying a prominent notice on the dedebet platform before the changes take effect.
Your continued use of dedebet after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree to the updated policy, please close your account and contact our support team for assistance.
14Contact & Complaints
If you have any question about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how dedebet has handled your personal data, please contact us:
Email: support@dedebet.best
Subject line: "Privacy Request" or "Data Complaint"
We take all privacy concerns seriously. Requests are acknowledged within 24 hours and resolved within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
For responsible gaming support or account self-exclusion requests, please visit our Responsible Gaming page or contact our support team directly.